How long does delivery take?
Orders are processed within 1–3 business days and usually arrive within 7–14 business days. Ordering for Christmas? Order early to be safe. See our Shipping Policy.
How much is shipping?
Free on orders of €50 or more. Below that, shipping is a flat €4.95 anywhere in the EU.
Will I get a tracking number?
Yes. As soon as your order ships we email you a tracking link.
Can I return my order?
Yes – you have 30 days from delivery to return items. See Returns & Refunds.
Do the lights and inflatables have EU plugs?
Yes, all electrical products we ship to you come with an EU plug.
Can inflatables stay outside?
They are made from weather-resistant fabric and come with stakes and tethers. We recommend deflating them during storms or very strong wind.
Which payment methods do you accept?
All available payment methods are shown at checkout.
I have another question
Visit our Contact page – we usually reply within one business day.