We respect your privacy and only use your personal data to process your order and provide good service. This policy explains what we collect and why.
Who is responsible
[COMPANY NAME]
[STREET + NUMBER], [POSTCODE] [CITY], [COUNTRY]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Chamber of Commerce no.: [REGISTRATION NUMBER]
VAT no.: [VAT NUMBER]
What data we collect
- Name, delivery and billing address
- Email address and phone number
- Order details and payment status (we never see or store your full card details – payments are handled by our payment provider)
- Technical data such as IP address and browser type, used to keep the website secure
Why we use it
- To process, ship and support your order (performance of contract)
- To meet legal obligations such as bookkeeping and tax (legal obligation)
- To send you marketing emails – only if you have opted in (consent)
Who we share it with
Only with parties needed to fulfil your order: our hosting provider, payment provider, shipping carriers and fulfilment partners. We never sell your data.
How long we keep it
Order data is kept for 7 years to meet tax law requirements. Account data is kept until you delete your account.
Cookies
We use functional cookies that are required for the shopping cart and checkout. Analytics or marketing cookies are only placed with your consent.
Your rights
Under the GDPR you have the right to access, correct, delete or export your data, and to object to or restrict its use. Email [EMAIL ADDRESS] to make a request. You may also file a complaint with your national data protection authority.